Center Hours Eastern Time:
Monday - Thursday
8:00 a.m. - 7:00 p.m ET
Friday
8:00 a.m. - 6:00 p.m ET
For answers to the most common support questions about our technology, please visit our Support FAQs.
Our technical support team is always happy to answer questions about your Hatch products. From software to hardware, and from the device you bought last week to one you bought years ago, technical support is part of the Hatch experience. Need help? Just ask! It's free; and always will be.
Want us to call you? Fill out our technical support form and one of our experts will be happy to answer your questions! Inquiries are answered within 48 hours.
We want to make sure that educators have all the help they need to integrate Hatch products into their daily classroom activities. Select your classroom's product below:
Independently accessible, child-directed, adaptive learning system built for non-readers with tools to monitor child progress in REAL TIME.
Tablet
Current Version Android:
7.0
SSA Version:
5.8.3.0
Computer
Windows Version:
10
SSA Version:
5.8.3.0
Teacher-directed technology solution preloaded with a year's worth of activities for classroom management, literacy and math activities and more.
Display
Windows Version:
10
TeachSmart Version:
3.4.1.0
Whiteboard
Windows Version:
10
TeachSmart Version:
3.4.1.0
The first and only technology solution designed for 2 or more children to work together on fun and engaging activities that build social-emotional skills.
WePlaySmart
Windows Version:
10
WePlaySmart Version:
3.2.0
Allows for easy capturing of documentation and progress information to help inform assessments (comes preloaded with apps).
Teacher Tablet
Current Version Android:
7